Water Damage Restoration
Dallas & New Hope GA
24/7 Live calls
Quick response time of 1 hour or less
Deal with the owner directly
We work for you, not the insurance companies
Owners: Kristen & Michael Phillips
At Phillips Restoration Services, we know how quickly water can undermine the safety and comfort of your home or property. Whether it’s a sudden broken pipe in your basement or a slow dishwasher overflow in your kitchen, our experienced team is ready to respond 24/7.
As a family-owned and operated water damage restoration company serving Dallas and New Hope since 2016, we combine rapid water removal with meticulous cleanup and repair to get your life back on track, fast.
The Experts in Water Damage Cleanup & Removal
Protect Your Home, Breathe Easy— Fight Back Against Water And Mold!
Why Choose Us
Founded in 2016, Phillips Restoration’s team brings over 15 years of hands-on experience in water damage repair, water extraction, and mold remediation. We arrive promptly and fully equipped to handle everything from minor sink overflows to large-scale storm damage. Our goal is to restore your property to its pre-damage condition the first time, every time, with minimal stress and maximum efficiency.
Our 2 Step Process Includes:
The first critical step in any water damage restoration project is water extraction. Using truck-mounted extractors and high-powered pumps, we remove standing water swiftly to protect your flooring, walls, and furnishings. Moisture meters and infrared cameras allow us to detect hidden water in crawlspaces, behind drywall, or under hardwood floors—so no damp area is left untreated.
Water Extraction and Removal
Once the bulk of the water is gone, our drying and dehumidification phase begins. Industrial-grade air movers and dehumidifiers lower humidity levels rapidly, preventing mold growth and unpleasant odors. For scenarios like sump pump backups or frozen-pipe water damage, we deploy desiccant dehumidifiers and drying mats to draw moisture from subfloors and structural cavities.
Drying and Dehumidification
Water Damage Repair For Every Situation
Contact Us Today For Water Removal in Dallas & New Hope
Choosing the right water damage company means selecting a partner you can trust. Phillips Restoration Services prides itself on transparent communication, honest pricing, and a customer-first approach. From the initial free assessment through final quality checks, we keep you informed at every step, ensuring your property is restored quickly, safely, and to the highest standard.
Contact us today to schedule your free assessment and discover why so many residents and businesses rely on us as their go-to water damage restoration company. Let us restore your property and your peace of mind—right the first time, every time.
Get Peace of Mind with a Free Mold Assessment – No Obligation, Just Answers!
Protect Your Property with a Free Water Damage Assessment – Quick, Accurate, No Obligation!
Frequently Asked Question
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Answer: In many cases, homeowner’s insurance covers water damage caused by things like burst pipes, roof leaks, or appliance failures. However, it typically won’t cover damage from floods, which require separate flood insurance. We can help you navigate the claims process and provide the necessary documentation for your insurance provider.
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Answer: Check, cash, credit/debit card, Zelle, Venmo, and CashApp.
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Answer: Yes, we are a fully licensed and insured water damage restoration company. Our team is trained in industry best practices and adheres to all safety standards and regulations to ensure your property is restored properly and safely.
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Answer: We offer free, no-obligation estimates! Simply give us a call or fill out our online form, and our team will schedule an assessment to evaluate the damage and provide you and/or your insurance with an estimate.
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Answer: We offer self pay discounts, Greystone member discounts, and veteran discounts.
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Answer: If it's safe to do so, you can help prevent further damage by:
Turning off the water supply at the main valve.
Moving any valuables or important items out of the affected area.
Using towels or a mop to soak up standing water.
Opening windows or doors (if safe) to increase airflow and reduce humidity.
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Answer: Yes, we offer 24/7 emergency water damage restoration services. Whether it’s a burst pipe in the middle of the night, a flooding event, or water damage from a storm, our team is ready to respond immediately to minimize damage and begin the restoration process.
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Answer: It's important to act as soon as possible. Water damage can worsen quickly, and mold can begin to grow within 24-48 hours. The faster you call, the better the chances of minimizing damage to your home and belongings.